eUmeco Property / Sydney
For Renters
A warm welcome, practical guidance and support for your home.
A little fun for families
Meet Teddy’s Corner.
Free colouring, moving-day activities and neighbourhood bingo for the little people in our community.
For renters / Welcome home
A warm welcome.
A little eUmeco love.
Moving is a big moment. We want you to feel welcome, informed and comfortable asking questions as you settle into your new home.
Our welcome packs — featuring our much-loved eUmeco teddy — bring a personal touch to the start of your rental journey. And the support goes beyond the welcome.
- 01 / BEFORE YOU MOVE
Clear steps, less guesswork.
Guidance through your tenancy paperwork, payment details and key collection arrangements, with someone to ask when you need a hand.
- 02 / WELCOME HOME
The practical things, explained.
Know how to access your renter portal, complete your condition report and find the information you need for your home.
- 03 / AS YOU SETTLE IN
Support beyond move-in day.
Clear ways to contact our team, report maintenance and ask questions throughout your tenancy.
“I’ve had a great experience with Eumeco Property as a tenant. The team is responsive, approachable, and genuinely easy to communicate with.”
Read our reviews on Google ↗
Your home, at your fingertips
Stay connected with PropertyMe.
Keep your rental information close at hand. View rent details and lease documents, track maintenance and message your property manager through the PropertyMe app.
PropertyMe for iPhone
Access your tenancy information wherever you are, on your iPhone or iPad.
Download on the App Store (opens in a new tab)PropertyMe for Android
Find your rental information and stay in touch from your Android phone or tablet.
Download on Google Play (opens in a new tab)Sign in using the email address you’ve provided to eUmeco. Need help getting connected? Contact our team. Prefer a browser? Open your renter portal ↗.
A little help with the move.
Explore utility connections and energy bill comparisons with YourPorter. Help for renters—and anyone moving home.
Welcome to Your New Home
Congratulations on your new rental! This guide contains important information to help you during your tenancy.
Download the Complete Renter Guide
Our comprehensive renter guide covers move-in checklists, maintenance responsibilities, and everything you need to know.
NSW Fair Trading Renter Guide →At home with your pet
Apply for a pet
Thinking of welcoming a pet into your home? Complete our pet request form through Flk it over, or scan the QR code to open it on your phone. Have your tenancy details and information about your pet ready, and make sure all renters on the agreement sign the request.
Open pet request formOpens securely on Flk it over.
NSW landlords generally have 21 days to respond to a valid pet application. Assistance animals do not require pet consent. Special rules apply when moving into a new tenancy with a pet, and strata requirements may also apply.
Read the current NSW Fair Trading pet guidance ↗Important Reminders
- Pay rent on time to maintain a good tenancy record
- Report maintenance issues promptly
- Keep the property clean and in good condition
- Notify us of any changes to occupants
- Give proper notice before vacating